Contact Us

Leave us a message on the Order Form below to place an order request, place a preorder or to enquire about an album.

For any other enquiries or issues, please email orders@heyjoemusic.co.uk or through Instagram/Facebook @heyjoemusicuk.

We aim to respond to all messages within at least 48 hours, if your message is more urgent, you can find us in store.
(please check social media for any changes to opening hours).

Sorry we don't currently have a contact phone number.

FAQ's

  • If something shows as being available to buy here on our site, then we do indeed have it in the store.  Anything listed, that is not currently in stock, should be clearly labelled as Out Of Stock & will not be available for you to buy online.
  • New items from the week's announcements are usually added on to the website for pre-order on a Sunday afternoon (feel free to email us a pre-order request if something you're looking for is not listed). Please note, there are hundreds of new announcments & new releases each week, and we are a very small team, so cannot list everything, if something is not listed we can usually still pre-order it until about a week before release.
  • Pre-orders will be shipped as early as possible, with our intention being to have it with you for the release date. Unfortunately not all items arrive in store early enough for this, with some 'high security' releases not arriving in stores until the release date itself.
  • Any orders with mulitple items will be shipped together. If any of these items are pre-orders, we will wait until the last item arrives in store before shipping.
  • Any items not listed (or those showing as out of stock) may still be available for us to order on our weekly stock orders, please send us a message to enquire.
  • Please email artist@heyjoemusic.co.uk if you are interested in performing at one of our Acoustic Session afternoons (usually on the last Saturday of each month).
  • We do not have any vacancies & unfortunately this is unlikey to change anytime soon. Any changes to this will likely be communicated through our social media @heyjoemusicuk

(please note: we are currently on a 1 week holiday until March 20th, we will reply upon our return)