Contact Us

Please leave us a message on the Contact Form below to place an order request, preorder enquiry or to ask about anything else.

You can also get in touch via orders@heyjoemusic.co.uk or through Instagram @heyjoemusicuk if you prefer.

We aim to respond to all messages within at least 48 hours, although there are times when our small team is not able to check each inbox as regularly as planned. If your message is more urgent, you can find us in store, opening hours are at the bottom of this page.
Apologies but we don't have a contact phone number.

FAQ's

  • If something shows as being available to buy here on our site, then we do indeed have it in the store.  Anything that is not currently in stock, should be clearly labelled as Out Of Stock/Unavailable instead of Add to Cart.
  • From Jan 2025 we are adding much more of each week's preorder announcements to our website. if something that has been announced in the last 24-48 hours has not yet been added by us, please get in touch below.  Our preorder requests are usually sent to the UK distributors 2 weeks before release. 
  • Preorders will be shipped as early as possible, with our intention being to have it with you for the release date. Although not all items arrive in store early enough for this, with some 'high security' releases not arriving in stores until the release date itself.
  • Any orders with mulitple items will be shipped together. If any of these items are preorders, we will wait until the last item arrives in store before shipping.
  • Any items not listed (or those showing as out of stock) may still be available for us to order on our regular stock orders, please send us a message to enquire.
  • Please contact us below or on social media if you are interested in performing at one of our Acoustic Session Friday evenings or hosting your own event.
  • We do not currently have any staff vacancies & this seems unlikey to change anytime soon. Any changes to this will likely be communicated through our social media @heyjoemusicuk.
  • Unfortunately, due to the number of emails our very small team receive each day & due to our extreme work/life imbalance, we will no longer be able to respond to any messages regarding job vacancies, email marketing or anything else that is not a product query or live music enquiry.
    Please check our website's search function (top of every page) before contacting us about a product.

Contact Form